Terms & Conditions

Last Updated: 16/12/2024

Welcome to Oosi Nool ("we," "our," "us"). By using our website or purchasing our products, you agree to these Terms and Conditions ("Terms"). Please read them carefully before placing an order.

1. General

  • These Terms govern your use of our website and services. By accessing or using our services, you agree to comply with these Terms.
  • We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website constitutes acceptance of any changes.

2. Product Information

  • We strive to display our products as accurately as possible. However, slight variations in color and texture may occur due to screen settings or fabric properties.
  • All prices are listed in Indian Rupees (INR). International customers will see marked-up prices displayed in INR, reflecting additional costs for global transactions and shipping.
  • Availability of products is subject to change without prior notice.

3. Orders

  • By placing an order, you agree to provide accurate, complete, and up-to-date information.
  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
  • In the event of cancellation by us, you will be notified and refunded any payments made.

4. Payment

  • Payment is required in full at the time of purchase. We accept payments through secure third-party gateways.
  • We do not store payment information. For more details, please refer to our Privacy Policy.

5. Shipping

  • Domestic (India): Orders are typically delivered within 2-10 business days.
  • International (US & Canada): Orders are typically delivered within 10-15 business days, depending on customs clearance.
  • Shipping charges are calculated at checkout and added to your final bill. Delivery times are estimates and may vary due to unforeseen circumstances.

6. Returns and Exchanges

  • We accept returns and exchanges within 10 days of delivery if the item is unused and in its original packaging.
  • To initiate a return or exchange, please contact us at theoosinool@gmail.com with your order details.
  • Refunds (if applicable) will be processed to the original payment method within 7-10 business days after the returned item is received and inspected.
  • Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

7. Order Cancellations

Order cancellations must be requested within 24 hours of purchase by contacting us at theoosinool@gmail.com. After this period, cancellations may not be possible as the order may already be in production or shipped.

8. Limitation of Liability

  • We are not responsible for delays, losses, or damages caused by shipping carriers or customs processes.
  • We shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or services.
  • Our maximum liability to you is limited to the amount you paid for the product.

9. Intellectual Property

All content on our website, including images, text, and designs, is the property of Oosi Nool and protected under applicable intellectual property laws. You may not use, reproduce, or distribute our content without prior written permission.

10. Customer Support

For any questions or concerns about your order, please contact us:


Email: theoosinool@gmail.com
Phone: +91 9791023566

By continuing to use our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.