Q1: What is a 10-Second Ready-to-Wear Saree?
A: Selai’s 10-Second Ready-to-Wear Saree is a pre-stitched saree designed for convenience, making it easy to wear while maintaining the traditional saree look.
Q2: What fabrics are used in Selai sarees?
A: We use a variety of premium fabrics like silk, cotton, and georgette to craft sarees that are stylish, durable, and comfortable.
Q3: Do you offer custom designs for sarees?
A: Yes, we offer custom stitching services as well! For inquiries, feel free to email us at theoosinool@gmail.com.
Ordering and Shipping
Q4: How can I place an order on the Selai website?
A: You can easily place an order by selecting your favorite saree, adding it to the cart, and following the checkout process.
Q5: What are the shipping options?
A: We offer standard and express shipping. Shipping times and costs vary depending on your location.
Q6: Do you ship internationally?
A: Yes, we ship to select countries. Check our shipping policy for details.
Returns and Exchanges
Q7: What is your return policy?
A: We accept returns within 15 days of delivery, provided the saree is unused and in its original packaging. Please refer to our returns page for more details.
Q8: Can I exchange a product if it doesn’t fit?
A: Yes, exchanges are available for sizing issues. Contact our support team for assistance.
Care Instructions
Q9: How should I care for my Selai saree?
A: Most of our sarees should be dry-cleaned. Refer to the care label on the product page for specific instructions.
Q10: Can I iron the saree?
A: Yes, but we recommend using a low-heat setting or steam ironing for delicate fabrics.
Customer Support
Q11: How can I contact customer support?
A: You can reach us via the Contact Us page or email us at support@selai.com. We aim to respond within 24 hours.
Q12: What if I face an issue with my order?
A: Please contact us immediately with your order details, and we’ll resolve it promptly.
Payment Options
Q13: What payment methods do you accept?
A: We accept credit/debit cards, UPI, and net banking. For international customers, we support PayPal.
Q14: Is Cash on Delivery (COD) available?
A: Currently, Cash on Delivery (COD) is not available.
About Selai
Q15: Is Selai an Indian brand?
A: Yes, Selai is a proudly Indian brand based in Chennai, blending tradition with innovation.
Q16: What makes Selai different from other saree brands?
A: Our focus on ready-to-wear sarees ensures a seamless saree experience for modern lifestyles while honoring traditional aesthetics.