Privacy Policy

Last Updated: 16/12/2024

Oosi Nool ("we," "our," "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website or interact with us online or offline.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

  1. Information We Collect

We collect information to enhance your shopping experience and improve our services. The types of information we collect include:

a. Information You Provide Directly:

  • Personal details such as your name, email address, phone number, and shipping address when you create an account, place an order, or contact us.
  • Payment information (processed securely by third-party payment providers; we do not store payment details).
  • Information provided through inquiries, reviews, or customer support interactions.

b. Information Collected Automatically:

  • Browsing data, including IP address, browser type, and device information.
  • Information collected via cookies and similar technologies, such as pages visited and time spent on the website.
  • Your shopping preferences, like items viewed or added to your cart.

c. Information from Other Sources: We may receive updated delivery or contact details from shipping carriers or third-party services to ensure timely order fulfillment.

  1. How We Use Your Information

We use the information collected for purposes such as:

  • Fulfilling your orders and delivering products.
  • Personalizing your shopping experience, including product recommendations.
  • Sending transactional emails, such as order confirmations and shipping updates.
  • Communicating promotional offers or updates (if you opt-in).
  • Improving website performance and customer experience.
  • Detecting and preventing fraud or unauthorized activities.
  1. Sharing Your Information

We value your trust and do not sell, rent, or trade your personal information. However, we may share your information with:

  • Service Providers: Third-party partners who help us with services like payment processing, order fulfillment, shipping, and marketing. These parties access only the data necessary to perform their functions.
  • Legal Requirements: When required by law, or to protect our rights, property, or safety, we may disclose your information.
  • Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction.

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      1. Cookies and Tracking Technologies

      Cookies are small data files stored on your device that help us improve your shopping experience. Cookies enable features such as:

      • Keeping track of your cart.
      • Remembering your preferences.
      • Showing relevant advertisements.

      You can adjust your browser settings to manage or disable cookies. Note that some features of our website may not function properly if cookies are disabled.

      1. Your Choices

      You have control over your personal information:

    • Account Access: Log in to your account to update your details, such as contact information and shipping addresses.
    • Email Preferences: Opt out of marketing emails by clicking the "unsubscribe" link in the email or updating your account settings.
    • Data Requests: Contact us to request access, correction, or deletion of your data (subject to legal or operational requirements).

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        1. Security Measures

        We implement industry-standard measures to protect your personal information from unauthorized access or misuse. However, no method of transmission over the internet is 100% secure. Please safeguard your account credentials and notify us immediately of any suspected unauthorized activity.

        1. Children’s Privacy

        Our services are intended for individuals aged 18 and above. We do not knowingly collect information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it.

        1. Links to Third-Party Websites

        Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before interacting with them.

        1. Updates to This Policy

        We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. We encourage you to review this page periodically. The "Last Updated" date at the top indicates the most recent changes.

        1. Region-Specific Additions

        For California Residents (CCPA):
        Under the California Consumer Privacy Act (CCPA), residents of California have specific rights regarding their personal information. These include:

        • Right to Know: You can request details about the personal information we collect, use, and share.
        • Right to Delete: You can request the deletion of your personal data, subject to certain exceptions.
        • Right to Opt-Out: You can opt-out of the sale of your personal information, if applicable.

        To exercise your rights, please contact us at theoosinool@gmail.com.

        For Canadian Residents (PIPEDA):
        Under the Personal Information Protection and Electronic Documents Act (PIPEDA), Canadian residents have the right to:

        • Access: Request access to your personal data held by us.
        • Correction: Request corrections to inaccuracies in your personal information.
        • Consent: You must provide explicit consent for us to collect, use, or disclose your personal information.

        To exercise your rights, please contact us at theoosinool@gmail.com.

        For Indian Residents (IT Act):

        We are committed to complying with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the IT Act.

        • Sensitive Data: Your financial or sensitive information, such as payment details, is encrypted and shared only with secure third-party payment processors.
        • Security Measures: We take reasonable measures to protect your sensitive data and adhere to legal standards in India for its protection.

          To exercise your rights under Indian law, please contact us at theoosinool@gmail.com.

          1. Contact Us

          If you have any questions or concerns about this Privacy Policy, please contact us at:

          Email: theoosinool@gmail.com
          Phone: +91 9791023566

          By continuing to use our services, you acknowledge that you have read and understood this Privacy Policy.